Privacy Policy

1. Who We Are

TheLightConsult is developed and powered by Safeswitch Technologies Limited with head office in the United Kingdom in partnership with Kraiga Limited in Nigeria.

2. Data We Collect

• Account information such as name, email, phone number, and role.
• Session data such as booking details, messages, and timestamps.
• Payment-related metadata needed for billing, reconciliation, and fraud prevention.
• Operational logs and device/network data used for platform security and support.

3. How We Use Data

• To provide and improve bookings, sessions, notifications, and community features.
• To process payments and handle vouchers, refunds, and reconciliation records.
• To protect users and platform integrity, including fraud/risk monitoring.
• To meet legal and regulatory obligations.

4. Data Sharing

We share data only where necessary to run the platform, such as with payment processors, cloud hosting providers, and essential service partners under contractual safeguards.

5. Retention and Security

We apply technical and organizational controls to protect personal data and retain data only as long as required for service delivery, compliance, and legitimate business records.

6. Your Rights

Subject to local law, you may request access, correction, deletion, or restriction of personal data.

Related policies: Terms of Service and Cookies Policy.

7. Contact

For privacy inquiries, contact: support@thelightconsult.com